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News & Events 2013

December 2013 Masterclass: Governance and Security for Service Managers

Smatra delivers "Governance and Security for Service Managers" Masterclass training for ItSMF UK membership. Blending Governance and data Privacy (Data Protection Act) with that of the Information Security (ISO/IEC 27000) and making it relevant to Service Managers, Smatra has created a compelling 1 day course highlighting the big must have's when dealing with customer and corporate data.  Click here for more information.

November 2013 AXELOS and ITSMF enter international agreement

AXELOS and itSMF International have reached an agreement which will lead to the two organizations working closely together in the development and improvement of Service Management products, services and practices. Click here for more information.

November 2013 Jim Davies awarded "Trainer of the Year"

Smatra is delighted to announce principal consultant Jim Davies was award the prestigious itSMF UK "Trainer of the Year" award. Click here to see award winners ......or..... Click here to see Jim's online interview

For the second consecutive year, Smatra's Trainers have been shortlisted within this award category. Last year, Peter Saul was awarded "Trainer of the Year" finalist.


November 2013 ITSM13 Conference

Smatra attended the ITSM13 (IT Service Management 2013) Conference on Monday 4th and Tuesday 5th November in Birmingham.   Click here for conference highlights.

October 2013 Jim Davies shortlisted for Trainer of the Year award

We are delighted to announce that Smatra principal consultant Jim Davies has been short-listed in this years prestigious "Trainer of the Year" award. The winner will be announced at the the itSMF UK CONFERENCE AND EXHIBITION 2013 in Birmingham on 4th November.

October 2013 Joins the EXIN Professional Group

Smatra is delighted to have joined the EXIN Professional Group (EPG) and to contribute towards ongoing course development particularly within Information Security.

October 2013 EXIN offers worldwide examination in PRINCE2®

"On January 1st 2014, EXIN - market leader in the field of ICT exams - will complement its exam portfolio with the project management method PRINCE2® and all other best practices in the Best Management Practice (BMP) portfolio. AXELOS, owner of the BMP portfolio, has selected EXIN as Examination Institute in order to stimulate and expand the international use of these best management practices. Given its global recognition and high level of quality, EXIN is the appropriate partner to help fulfill this ambition."

September 2013 Cloud Computing Foundation

Announcing the launch of "EXIN Cloud Computing Foundation" Accredited Course and Examination. Click for more information.

August 2013 Information Security  Management Associate

"EXIN Information Security Management Associate based on ISO/IEC 27002" joins the range of Accredited Course and Examination topics in the Smatra portfolio.

July 2013 IT Service Management Advanced

Smatra launches "EXIN IT Service Management Associate based on ISO/IEC 20000" Accredited Course and Examination.

March 2013 Affiliate Training Programme

Smatra announces the launch of its new Affiliate Training Programme.

January 2013 Service Improvement Manager

Announcing Service Improvement Manager (SIM), an innovative and exciting cloud service for continual service improvement.

ü Audits & Assessments ... perform an extensive range of readiness, compliance, capability and maturity assessments.

ü Improvements & Risk Registers ... never miss an opportunity again. Capture and manage all improvements and risks in one central location.

ü Improvement Initiative Manager ... rapidly build and manage improvement plans, complete with business case, costs, savings and benefits.

ü Management System Explorer ... centrally define and share policies, procedures, roles and reports, including metrics and KPI reporting.

Free 14 Day Trial

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